VPN Service Reviews


Among all the offers of VPN services available on the Internet, how to know which VPN service is the best?
How do you know which is the worst?

This is where we can help. We have a generous selection of over 100 VPN Service Providers with their service features broken down for you and with real customer reviews.

Most VPN reviews websites are operated by the same companies selling the VPN services in the first place. VPN Service Reviews only accepts real customer reviews and orders the VPN Providers after the customer rating, not some “Editor rating”.

If you want to save time and start looking the perfect VPN service you can jump ahead to the VPN Reviews section.

How to choose a VPN Service Provider

The main criteria which you must pay attention to when choosing a VPN service are:
a) The Speed of the VPN connection. No one wants to wait 10 seconds for a web page to load. This is the first thing you should check about a provider.

b) The technical Support provided. What is the usual response time? Are they technical savvy enough to solve any issue that might appear?

c) Reliability. Is the service working all the time? Has anyone had any down time with the provider? Does the VPN stay connected until you disconnect it, or does it break off sometimes?

d) How is the VPN Account Setup process? Do you need to install or configure any complicated software? Setting up your VPN Account should be a straight forward process. Anything over 5 min is not OK. Does the provider offer an automatic installer?
Note: an installer automatically sets up a VPN connection in your OS and is different from installing 3rd party software.

These four are the exact rating categories used on this website. Customers assign from 1 to 5 stars for each rating category.

Other important criteria you should look at:
e) Is there any limit on the bandwidth used? 20 GB/month is not that much is you use the Internet every day or watch a lot of videos online.

f) Available VPN Protocols.
f1) Are you really worried about data encryption?
Then use an ultra-secure VPN protocol, like OpenVPN or SSTP.

f2) Is your computer behind a very restrictive firewall (like most companies have) that blocks VPN connections? Then you will need to use a SSL VPN protocol. Two wide used SSL VPN protocols are OpenVPN and SSTP. Each one has advantages and disadvantages. For more details you can read our “VPN protocols explained“ section below.

g) Price. You can buy VPN services from ~5$ to about ~25$ (per VPN Account per month). See what each provider has to offer and try to get a good “bang on the buck”.

VPN protocols explained

PPTP

Point-to-Point Tunneling Protocol (PPTP) is a widely used VPN protocol. It is considered to be less secure as it uses 128 bit keys to encrypt traffic, but for most users this is more than OK. Unless you have a secret government agency watching your every move, you`ll probably be OK with PPTP :) .

L2TP

Layer 2 Tunneling Protocol (L2TP) is a more secure option, as it works in conjunction with the IPSec protocol that uses more secure encryption algorithms than PPTP. The strongest L2TP encryption uses 168 bit keys and the 3DES encryption algorithm.

SSTP

Secure Socket Tunneling Protocol (SSTP) is SSL VPN protocol. It uses certificates for authentications and 2048 bit encryption keys, making it the most secure VPN protocol available.
Also SSTP works on port 443, allowing it to work in network environments where VPN protocols are blocked. This is very useful in companies that block VPN connections and in some countries like Belize that do not allow VPN connections.

Note: SSTP only works with Windows 7 and Windows Vista clients, so you can`t use this protocol from your Mac or Windows XP notebook.

OpenVPN

OpenVPN is a free and open source software application that implements VPN solutions. It is considered to be very secure, and, like SSTP uses SSL to transport traffic, making it usable in almost any network environment.

OpenVPN is compatible with all OSs (unlike SSTP that only work on Windows 7 and Vista), but has the downside that the OpenVPN software has to be installed on the client device.

How are the VPN services rated?

All VPN service ratings are computed from customer reviews (the star ratings). All providers are ordered descending after the Overall rating category.

We use Bayesian statistics for computing provider ratings. This ensures that a provider with two 5 Star ratings does not outweighs a provider with twenty 4.5 Star ratings.

Note: Bayesian ratings prevent items with a small number of potentially inaccurate rankings from ranking in especially high or low spots. For example, without Bayesian ratings, an item with only 2 five star ratings would outrank an item with 20 four star ratings and 1 five star rating. An item with a single one star rating would rank lower than an item with 20 two star ratings and 10 one star ratings.

To get started on your search for the perfect VPN service please visit our VPN Reviews section or take a look at the Top 10 VPN services.

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